1. Q: How is the gym equipment shipped?
A: By sea, by air, by land, by international express, etc.
We can help you find the forwarder company with good service and competitive price.
2. Q: How about the payment?
A: T/T, L/C, West Union, PayPal and etc.
3. Q: How about delivery time?
A. Generally the fitness equipment is delivered within 7-25 days after we have received your deposit. It depends on the quantities of order.
4. Q: What is the MOQ (min order quantity)?
A. The minimum order is 1 set.
5. Q: How about your after-service?
A. We’ll send you the components for free as the replacement of the damaged ones during the warranty period.
6. Q: Could you give advice when the gym size is offered?
A: Sure, we offer that service.
7. Q: I don't know how to assembly the machines, could you help me?
A: Don't worry, we offer installation instructions to help you assemble the equipment.
| Strength Equipment | ||
| NO. | Machine parts | Warranty period |
| 1 | frame, welding | 10 years |
| 2 | cams | 3 years |
| 3 | guide rods | 3 years |
| 4 | weight stacks | 3 years |
| 5 | rotary bearings | 2 years |
| 6 | pulleys | 2 years |
| 7 | others | 1 year |
| Cardio Equipment | ||
| NO. | Machine parts | Warranty period |
| 1 | frame | 10 years |
| 2 | AC motor | 3 years |
| 3 | inverter | 2 years |
| 4 | display PCB | 2 years |
| 5 | incline motor | 2 years |
| 6 | others | 1 year |
| Remark | ||
| The warranty period commences after 60 days the equipment leaves the factory | ||
